Started in 2000 by our President Mr. Robert Lane, ASE’s focus was and is providing expert IT services such as network and systems management coupled with the ability to design, source and install applications and systems for companies of all sizes in the Washington DC, Maryland and Virginia area. Small businesses particularly need to outsource IT support and management and therefore require a relationship with a provider they can trust. They want to focus on what they do, being lawyers, doctors, real estate companies, accountants, builders and many more. Taking the time to learn IT is not in their interest and they would rather outsource to a reliable partner who can provide this service reasonably and cost-effectively. From day one, small and medium-sized companies have made up most of ASE’s revenue and the reason ASE can say that our focus has always been on the SMB market.
While continually growing in this market space, ASE has built a very strong reputation providing high level, project-specific expertise for medium to enterprise size companies. For this market, the skills include Risk Management services to include, network security, RMF involving risk assessments & certifications, Disaster Recovery/Business Continuity (DRBC) and IV&V services.
Our Technical services team is made up of well-seasoned personnel with multiple skill sets. All come with good references because we want to make sure they have good bedside manners. We do not employ paper thin resumes.
The term, “Customer Service”, which is used loosely by so many, is the core of our mantra and so important that our President broke it into three parts:
We are a Partner to your business, not just a computer services vendor: We are here to help you be successful in your industry. We hope to gain your trust so you can confidently focus on your business, not IT services. We are good, conservative and practical and, yes, confident. If you don’t view us as a partner (really trying to help) then the relationship starts on a difficult footing.
Customers buy shoes – Clients do business: long-term relationships are based on trust, expertise and good business sense and ours is in computer IT services. Our clients know that we are always keeping them in mind. We get to know how you operate, how you function. As new technologies emerge ASE considers if they would be of any benefit to our clients. As long as you are our client, we look out for you. Why? Because if you know we look out for you, you’ll work with us.
Expectation: if you are in the service industry then you have to set excellent client expectations. This is one of the main qualities to become an ASE Professional – you know how to set client expectations. From this comes trust. ASE knows that we need to earn your trust – and we will.
As you can see, ASE takes great care in being your partner. ASE is the outsourced IT department for many small businesses’ computer service and network needs and even helps with the contracting of other niche products as they relate to IT for our clients. For larger, Enterprise organizations ASE has been a source of quality expertise in the areas of application development (databases, Visual Basic, J2EE, etc…) software deployments teams, on-site Data Center support and staffing – temp to perm.
We Cover IT. Let Us Cover You.
ASE is your go-to technology products/VAR that will work for you. ASE IT Services is based in Fairfax, VA. We serve all of Northern Virginia, D.C. and MD.